Refund and Cancellation

Plankaro.com is only a facilitator with prime focus of bringing customers the best venues and service providers.

We make the most important occasions of your life - Great and Memorable.

Plankaro will provide the details of vendor contact information once booking takes place after the payment of either advance or in full.

Once a booking happens, the funds are immediately transferred to the Merchants as per prevailing agreements. Hence cancellations and refunds are handled by customer and merchants directly. At Plankaro.com, No cancellation will be possible and hence no refunds will be provided due to cancellations.

However you can contact our support team over phone at +917893366700 to check if any specific help can be provided to reduce the loss.

Payment Gateway Issues:

If booking does not happen but your card has been charged. Immediately contact our customer care at +91 7893366700 to confirm the same. We will verify the booking details and contact you for further processing.

Our company will initiate the refund process within 7 days from the time our support team has confirmed the refund to customer. Mode of refund will never be cash but will only be through online modes or by cheque.